Terms of service

TERMS OF SERVICE

Effective Date: 16th March, 2025
Business Name: Enjoyable Store
Location: Uganda

1. Overview

Welcome to Enjoyable Store. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. These Terms apply to all users, including browsers, customers, vendors, and merchants.

If you do not agree, please do not use our services.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or

  • You are using the site under supervision of a parent/guardian.

3. Products & Pricing

  • All prices are listed in UGX unless stated otherwise.

  • We reserve the right to modify prices at any time without prior notice.

  • We may limit quantities per customer, household, or order.

  • Product descriptions and images are for illustration purposes; minor variations may occur.

This protects your flexibility as you scale.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order at our discretion (including pricing errors, stock issues, or suspected fraud).

  • If payment has been processed for a cancelled order, a refund will be issued.

5. Payments

We accept approved payment methods listed on our website. By submitting payment details, you confirm you are authorized to use that method.

Failed or reversed payments may result in order cancellation.

6. Shipping & Delivery

  • Delivery timelines are estimates and not guarantees.

  • eStore is not liable for delays caused by third-party couriers, weather, customs, or force majeure events.

  • Risk transfers to the customer upon delivery confirmation.

This limits liability as you expand nationwide.

7. Returns & Refunds

Returns are accepted within [X] days subject to:

  • Item being unused and in original packaging

  • Proof of purchase

We reserve the right to:

  • Refuse returns that do not meet policy

  • Issue store credit instead of refunds where appropriate

Shipping costs may be non-refundable unless the error is ours.

8. Promotions & Discounts

  • Promotional offers may be withdrawn at any time.

  • Discount codes cannot be combined unless stated.

  • Abuse of promotions may result in account suspension.

Protects margins while scaling marketing.

9. User Accounts

We may suspend or terminate accounts that:

  • Violate these Terms

  • Engage in fraudulent or abusive behavior

  • Attempt to harm the platform

You are responsible for safeguarding your account information.

10. Intellectual Property

All website content — including logos, branding, graphics, product descriptions, and designs — is owned by eStore and may not be copied or used without permission.

11. Limitation of Liability

To the fullest extent permitted under Ugandan law:

  • eStore shall not be liable for indirect, incidental, or consequential damages.

  • Our total liability shall not exceed the amount paid for the product in question.

12. Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including natural disasters, internet outages, strikes, government restrictions, or supply chain disruptions.

13. Governing Law

These Terms shall be governed by the laws of the Republic of Uganda. Any disputes shall be resolved in Ugandan courts unless otherwise agreed.

14. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website constitutes acceptance of changes.

15. Contact Information

Enjoyable Store
Email: enjoyablestoreug@gmail.com
Phone: +256 741470999/ +256 764117571
Location: Uganda